Get a token — Customer API (CAPI)
CAPI tokens are user-scoped and minted from your own Telavox account. Anyone with a Telavox login can create one — tokens inherit your user permissions.
Create a token
- Open the Telavox web or desktop app.
- Go to My Account → Username and Password.
- Choose Manage tokens.
- Create a new token and copy the value immediately.
Important
- The token is shown only once. Save it to your secrets store before closing the dialog.
- Tokens remain valid even if you change your account password — revoke them explicitly when no longer needed.
- Tokens carry your user permissions; treat them like a password.
Revoke a token
In the same Manage tokens screen, press Revoke next to the token. Revoked tokens stop working immediately.
Use the token
Send the token in the Authorization header with a Bearer prefix:
Authorization: Bearer <your-jwt>The "Test Request" feature on the reference page auto-prepends Bearer if you paste only the JWT, but real clients (curl, Postman, your code) must include the prefix explicitly.