Customer API (CAPI)
Build customer-facing integrations against Telavox.
Who CAPI is for
CAPI is the customer-facing REST API. It is the right choice if you are integrating Telavox into a product or workflow owned by a single Telavox customer (yourself or your employer).
Base URL
All CAPI endpoints are reached under this base URL. The OpenAPI reference shows the paths relative to it.
https://admin.telavox.com/api/capiAPI conventions
- REST over HTTPS, JSON request and response bodies, UTF-8 encoded.
- Bearer authentication using the JWT issued by Manage tokens.
- Implement exponential backoff for retries — the spec covers the exact policy.